Return to Work - Safe Workplace

Manage employee health and workplace safety

Simplify the complex workflows involved with returning to the workplace. The Safe Workplace apps and dashboard help you manage essential needs and services for reopening. Available now and powered by the Now Platform.

ServiceNow has expanded its employee workflow portfolio with the ServiceNow Safe Workplace app suite. Powered by the Now Platform, the suite includes four new apps and a dashboard that help companies assess both their workforce and workplace readiness as they prepare for employees to return to the workplace.

“In the wake of the COVID‑19 pandemic, business transformation is happening before our eyes and organizations are relying on technology to enable employees and digitize processes,” said Josh Bersin, Global Industry Analyst and Dean of the Josh Bersin Academy. “ServiceNow’s Safe Workplace app suite is exactly the kind of solution organizations need to effectively manage the return to the workplace and optimize employee experience.”

To support companies’ workforce readiness efforts led by Human Resources, IT, Legal and Workplace Services departments, ServiceNow has released the following apps:

  • Employee Readiness Surveys: Helps organizations gauge their workforce’s level of preparedness to return to the workplace by presenting and capturing employee responses to a series of questions that address employees’ personal readiness for and level of interest in returning to the workplace. Based on employee responses, employers can determine the necessary and appropriate steps to help ensure a smooth and safe re‑entry for employees. 
  • Employee Health Screening: Enables companies to screen employees before entering the workplace to ensure compliance with entry requirements such as temperature check and personal protective equipment (PPE) allowing employers to determine if it’s safe for the employee to enter the workplace. The app also provides a reporting dashboard to view trends by sites and record the return of employees into their facilities. 

ServiceNow also released two new apps to support companies’ preparedness to bring employees back to the workplace:

  • Workplace Safety Management: Allows facilities and workplace services managers to quickly configure clean and hygienic, socially distanced workspaces so that employees can safely return to the workplace. The app lets managers assign shifts so that employees occupy these workspaces for a specific amount of time and configure cleaning schedules at the end of each shift. Out‑of‑the‑box reports and dashboards give managers a real‑time view of both workspace reservations and reservation thresholds across floors, buildings and sites. Workplace managers also have a real‑time view of all cleaning task status, including a full audit trail history.
  • Workplace PPE Inventory Management: Helps organizations manage and monitor their PPE inventory needs to ensure the physical safety of their workforce. The app’s dashboard provides a comprehensive view of inventory by facility, as well as an aggregate look at the entire workplace and historical data on how equipment levels have changed over time. Inventory levels can be updated daily for accurate, real‑time inventory management. 

Please note that Emergency Outreach must be configured prior to the introduction of the above Safe Workplace applications and dashboard.

Expanding on Emergency Response Apps

Engage ESM and ServiceNow are here to help you maintain business operations during the COVID‑19 pandemic. As part of the March announcement, ServiceNow released four community apps that help government agencies and enterprises manage complex emergency response workflows.

We are offering all our Engage ESM ServiceNow customers a complimentary 1-day configuration and quick set-up of Emergency Outreach and Emergency Self Report, and our offer includes the update sets to join the apps together. Contact our experts here to see how we can configure the above applications to help your enterprise at this time.