• Streamline

    your HR processes and do more with less

HR Service Management

People are the backbone of all organisations. So Human Resources (HR) departments are uniquely placed to deliver strategic value with the services, business intelligence and analytics to attract and retain top talent. Yet, all too often HR is reliant on outdated systems, technology and procedures. The result is disparate systems and time wasted on administrative tasks.

Engage ESM has greatly improved how we serve our internal clients. I look forward to continue working with them as we transform HR and its technology.

Director of HR IT, Global Investment Bank

Not your everyday approach

With our HR Service Management Framework you can overcome these issues and streamline HR processes so you can do more with less effort. Our unrivalled HR expertise combined with the market-leading ServiceNow platform brings you unique benefits in terms of cost-effectiveness and the scalability of Software as a Service (SaaS).

Plays nicely with your existing solutions

Unlike the majority of solutions in the market, our HR Service Management Framework does not replace your current Human Resources Information Systems (HRIS). It complements them instead, acting as an aggregator to help you find extra value in what you have in place already. Also with our methodology you don’t need to take an all or nothing approach – better to tackle the HR processes and systems which will deliver real results quickly.

JumpStart Offering

Engage ESM designed HRSM JumpStart to deliver core features and a comprehensive set of options which follow best practice, creating a flexible solution tailored to your requirements, while enabling you to achieve faster ROI from your ServiceNow HRSM implementation.

With HRSM JumpStart, you get full access to the experience, expertise and knowledge we have built up in the field from implementing our existing HR Service Management framework. The solution combines best-in-class functionality with an iterative and agile approach; resulting in a low-risk implementation. Find out more here.


Case Studies

Engage ESM has 6+ years of experience delivering HR Service Management across various organizations. See our latest case study from the University of Birmingham or visit our Case Studies page to find out more about our previous successes, and how we can help you on your digital transformation journey.

Engage ESM and their HRSM Jumpstart solution for ServiceNow has been transformational. HR in the University of Birmingham is now far less reactive. HR processes are more operationally efficient which in turn means more time is freed up to add more value and contribute more strategically.

HR Project and Systems Manager, University of Birmingham

Get in touch

Engage ESM was the first to adapt the ServiceNow platform for HR Service Management. Now with 8+ years of experience behind us, we’re adding value to HR for all types of organisations across the globe.

To learn more contact us here or call us on 0800 783 3040.