Specialist Technical Development and Delivery

As new technologies emerge, technical and presales communities need to understand the opportunity. Without enablement programs, technology campaigns are at risk of failing – both for vendors and the organisations looking to adopt the new platform.

Engage ESM specializes in technical enablement for niche technologies. We draw on our extensive consulting and technical experience in Enterprise Service Management to ensure best practice is applied to new markets.

Why choose Engage ESM?

We have a rich history of partnering with vendors to develop and deliver technical enablement.  This includes many years’ experience as a top tier Cisco Learning Partner as well as technical training for IBM, Novell, and ServiceNow.

Our consultants’ deep skill sets in networking, operations, service management and orchestration, automation and cloud management mean we can demonstrate new opportunities better than anyone else.  The consultant’s working knowledge of the solutions mean that we enable delegates to understand how to design, deploy and optimise new technologies to deliver the business benefits promised.


Engage ESM were Moogsoft's first worldwide customer training and enablement partner. From 2012 and onwards, they have delivered many successful implementations of our product, Incident.MOOG, to clients across both North America and EMEA. Their knowledge and expertise is second to none and has enabled our customers to quickly deploy custom integrations to a host of 3rd party services. Engage ESM has been a strong strategic partner to Moogsoft and we rest easy knowing that our customers are in safe and exceedingly capable hands.

Phil Tee, CEO and Co-Founder, Moogsoft Inc. 


A proven methodology

Using our proven instructional design methodology, we always work closely with you to develop learning programmes that meet the specific needs of your technical audiences . 


Helping you scale out delivery anywhere in the world

Our technical learning programmes are designed and developed by our consultant instructors. They have real-world experience of deploying the solutions they teach. These sessions can be delivered at your facilities or virtually as required. If you already have the session content available, we can help you scale out delivery anywhere in the world. 

Whether you are looking to launch a new technology proposition or enable a group of employees we can support you.

A case in point

Visit the Moog website to see how we created a technical tutorial to introduce customers and partners to their latest solution. Contact the Engage ESM team to discover more about our approach or see below for new enablement courses.