Banking on business success with ServiceNow
Engage ESM invite you join us to hear from experts across the financial services industry and discuss current enterprise challenges.
Today, we are seeing far more risks and challenges being faced by financial institutions, with users, regulators and employees expecting constant transformation; this includes providing better customer service, meeting regulatory goals, defending sensitive data from major threats, all whilst enabling the enterprise to grow.
With business leaders under constant pressure to create successful strategic programmes, we invite you join us on the morning of Wednesday 24th July in which experts from Lloyds Bank, Engage ESM and ServiceNow will discuss their forward-thinking approaches to maintaining high levels of confidence from users, creating a resilient infrastructure within a banking organization and simplifying such processes, all through the use of ServiceNow.
|08:00 - 09:00||
Breakfast, registration and networking
|09:00 - 09:20||
Chris Pope - VP Innovation, ServiceNow
|09:20 - 10:00||
Operational resilience: frameworks to facilitate business continuity
|10:00 - 10:15||
|10:15 - 10:45||
Creating a customer success strategy within finance
|10:45 - 11:15||
Elevating the enterprise onboarding experience
James Bevan - Account Development, Engage ESM
|11:15 - 12:00||
Financial services discussion panel with Q&A session
Maureen Robson-Norman - ServiceNow Product Owner, Lloyds Banking Group
Rachel Thompson - Head of Delivery UK&I, Engage ESM
Shane Finch - Managing Consultant, Engage ESM
|12:00 - 13:00||
Complimentary lunch and networking opportunity