• Return to Work

    COVID-19 presents an unprecedented challenge and together we continue to help our customers. The Return to Work suite of solutions exemplifies how Engage ESM can help your organization form a strategy for returning to the workplace.

    Find out how we can help
  • ServiceNow

    Take your IT Service Management (ITSM) to the next level with ServiceNow and Engage ESM, see why customers around the world partner with us to develop, implement and support ServiceNow based solutions.

    Discover more
  • Enterprise Service Management

    Why not apply ITSM best practice across your organisation with Enterprise Service Management? We’ll show you how you can improve enterprise-wide processes, from HR to Finance, and Legal to Marketing.

    How can you benefit?
  • What’s new in the ServiceNow Paris release

    What’s new in the ServiceNow Paris release

    Paris includes new capabilities to help organizations leverage one platform to optimize IT productivity, cost, and resilience, and drive customer loyalty. Engage ESM expert Rob Corradi takes a closer look at what Paris has to offer.

    Discover Paris with an expert guide
  • Join the new era of ITSM

    Join the new era of ITSM

    Empower your IT to be more productive. Find out how to enable your service desk and expand the range of possibilities for your IT team by downloading the ServiceNow whitepaper:
    Grow to ITSM Pro.

    Download the ServiceNow White Paper
  • Case Study: Siemens

    Case Study: Siemens

    Siemens is using ServiceNow to move to a service integration and management (SIAM) framework, establishing a single service integration platform to eliminate silos, remove the complexity of its multi-supplier network, and deliver end-to-end visibility.

    Learn more
  • Crisis Management in response to COVID-19

    Crisis Management in response to COVID-19

    Engage ESM will continue to support our customers and provide help where possible in this difficult time. We have idenitified key ServiceNow applications which we hope will bring immediate value to your enterprise.

    Find out how we can help
  • Time is of our essence. How UPS quickly delivered ServiceNow at scale.

    Time is of our essence. How UPS quickly delivered ServiceNow at scale.

    Faced with the urgent requirement to transform global IT, UPS implemented ServiceNow to deliver a global IT consolidation program in record time across a 400,000+ person organization.
    Discover how by viewing the on-demand session from K20.

    View the on-demand session

What's new?

  • Atos proud to announce Quality Inspection for Manufacturing<br><br>

    Atos proud to announce Quality Inspection for Manufacturing

    Atos are excited to announce a brand new solution: Atos Quality Inspection, which will enable Manufacturing companies to apply new automation, artificial intelligence, and machine-learning technologies to perform cost-effective and reliable quality inspections. Click below for further details and to access the press release.

  • ServiceNow Global Accelerated Growth Partner of the Year<br><br>

    ServiceNow Global Accelerated Growth Partner of the Year

    Engage ESM (an Atos company), are delighted to be honored by ServiceNow as the 2020 ServiceNow Global Accelerated Growth Partner of the Year for demonstrating excellence in accelerating its certification growth, product-line expansion, and business innovation. Read the press release here.

  • ServiceNow adds enhanced AI <br>with Orlando release<br><br>

    ServiceNow adds enhanced AI
    with Orlando release

    ServiceNow's Orlando release brought new functionality and refinements to help customers make better decisions, solve complex problems faster, and automate work more efficiently. The overall theme for the upgrade was intelligence, and in this blog, we uncovered key features including improvements to AI and machine learning.