• Return to Work

    COVID-19 presents an unprecedented challenge and together we continue to help our customers. The Return to Work suite of solutions exemplifies how Engage ESM can help your organization form a strategy for managing the new workplace.

    Find out how we can help

  • ServiceNow

    Take your IT Service Management (ITSM) to the next level with ServiceNow and Engage ESM, see why customers around the world partner with us to develop, implement and support ServiceNow based solutions.

    Discover more

  • Enterprise Service Management

    Why not apply ITSM best practice across your organisation with Enterprise Service Management? We’ll show you how you can improve enterprise-wide processes, from HR to Finance, and Legal to Marketing.

    How can you benefit?
  • Atlantic Puffin has moved

    Atlantic Puffin has moved

    Atlantic Puffin is rebranded to Engage ESM as part of global growth strategy. The same team continue to provide great apps for the ServiceNow Platform - including OnSiteFile.

    Find out more about OnSiteFile
  • Upcoming Rome release enhancements

    Upcoming Rome release enhancements

    Richard Smith, one of our ServiceNow Certified Master Architects, takes a closer look at the new Rome release.

    Read the blog and discover Rome
  • How SAP accelerates ServiceNow adoption with Dynatrace

    How SAP accelerates ServiceNow adoption with Dynatrace

    Discover how one of the world's largest software companies drives smarter operations resulting in a 99% reduction in outage recovery time. Available on demand.

    Watch on-demand and download free APM Gartner Report
  • Case Study: Siemens

    Case Study: Siemens

    Siemens is using ServiceNow to move to a service integration and management (SIAM) framework, establishing a single platform to eliminate silos, remove the complexity of its multi-supplier network, and deliver end-to-end visibility.

    Learn more
  • Crisis Management in response to COVID-19

    Crisis Management in response to COVID-19

    Engage ESM supports key ServiceNow applications to help your crisis management response. Digital workflows simplify complexity, so you can focus on the work that matters most.

    Find out how we can help
  • Time is of our essence. How UPS quickly delivered ServiceNow at scale.

    Time is of our essence. How UPS quickly delivered ServiceNow at scale.

    Faced with the urgent requirement to transform global IT, UPS implemented ServiceNow to deliver a global IT consolidation program in record time across a 400,000+ person organization.
    Watch the on-demand session from Knowledge and see how.

    View the on-demand session

What's new?

  • Atos announces Product Quality Inspection with ServiceNow<br><br>

    Atos announces Product Quality Inspection with ServiceNow

    Atos announces Atos Product Quality Inspection, a single unifying solution that enables users to maximize operational performance by improving conformity and reducing defect density in the manufacturing process, while also reducing supply chain risk. Read the Press Release for more details.

    Read more
  • Scottish Water awards Atos ServiceNow contract<br><br>

    Scottish Water awards Atos ServiceNow contract

    Atos announces that it has signed an agreement to become the strategic ServiceNow partner to Scottish Water, in a deepening of the partnership to facilitate the transformation programme for Scotland’s leading water utility. Click below for further details and to access the press release.

    Read more
  • ServiceNow Global Accelerated Growth Partner of the Year<br><br>

    ServiceNow Global Accelerated Growth Partner of the Year

    Engage ESM (an Atos company), are delighted to be honored by ServiceNow as the 2020 ServiceNow Global Accelerated Growth Partner of the Year for demonstrating excellence in accelerating its certification growth, product-line expansion, and business innovation. Read the press release here.

    Read more