• Achieve more with

    ServiceNow by collaborating with Engage ESM


Your ServiceNow partner

Engage ESM is a ServiceNow Gold Services Partner, one of only a few such companies recognised globally. As a ServiceNow partner our consulting services are authorised by ServiceNow.

Some of the areas we cover

ServiceNow provides us with market-leading Service Management technology to which we add our unrivalled expertise and know how. At Engage ESM we don’t just consider the technology but also the business rationale and how to best achieve your desired outcomes. Our specialist staff have in-depth and unrivalled experience, including how to best use ServiceNow across:

  • Enterprise Service Management
  • IT Service Management
  • HR Service Management

ServiceNow User Group (SNUG)

The UK ServiceNow User Group (SNUG) is run by a committee of ServiceNow users, with the Support of ServiceNow and partners, to provide a regular forum for customers to share experiences and their knowledge. As a leading ServiceNow partner, we regularly host SNUG meetings and see these as invaluable for information sharing and thought leadership across the wider ServiceNow community.

LinkedIn: ServiceNow – Local User Group – UK

ServiceNow Community Page: UK ServiceNow User Group


Engage ESM and ServiceNow also have experience of successful implementations on an international basis.

Engage ESM has used ServiceNow technology to help many customers, including:

  • UBS
  • Betfair
  • Credit Suisse
  • Electrolux
  • EMI
  • Fidelity Insurance
  • Invensys


Engage ESM offers both standard and enhanced Support services.

Get in touch

Whether you are evaluating a ServiceNow solution or are an existing ServiceNow user and want to learn more, just drop us a line or call us on +44 (0) 1753 513 903.