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AWS Service Catalog for ServiceNow

The AWS Service Catalog Connector for ServiceNow synchronizes AWS Service Catalog portfolios and products with ServiceNow Service Catalog to enable ServiceNow users to request approved AWS products via ServiceNow.

Engage ESM will use the new ServiceNow connector to integrate AWS Service Catalog directly into existing workflows; enabling enterprises using ServiceNow to deliver effective governance and oversight over access to AWS resources and how they are provisioned.

What you can expect

  • Centrally manage commonly deployed AWS services and provisioned software
  • Helps your organization achieve consistent governance and compliance requirements
  • Enables users to quickly deploy only the approved AWS services they need

With AWS Service Catalog Connector for ServiceNow, enterprise customers can use their existing ServiceNow workflows and approval systems to procure and provision AWS services or third-party applications described into AWS Service Catalog as approved products, enabling them to drive faster innovation on their cloud journey.

David McCann, Vice President, AWS Marketplace, Service Catalog and Migration Services, Amazon Web Services, Inc.

Enable more efficient workflow

The AWS Service Catalog Connector for ServiceNow will allow users to browse AWS Service Catalog from inside ServiceNow with fine-grained control over what is visible in ServiceNow. It will integrate AWS Service Catalog with ServiceNow workflows and approval requests and record provisioned AWS Service Catalog items in the ServiceNow configuration management database (CMDB). Customers will also be able to monitor and update the status of deployments automatically and submit change requests for provisioned product termination.