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Engage ESM Wins ServiceNow Customer Satisfaction Award

Engage ESM and Atos Honoured with Two Awards at Annual

ServiceNow EMEA Partner Summit 2018

 

LONDON, 9th March 2018

Engage ESM, an Atos company, today announced it has been recognized by ServiceNow for achieving the highest customer satisfaction award, as well as Atos winning top outsourcer award in EMEA for 2017. The awards were presented at ServiceNow’s Annual EMEA PartnerNow Summit, which took place in Barcelona in March 2018.

The EMEA PartnerNow awards are about recognizing the tremendous contributions of the ServiceNow partner community and rewarding those that have delivered outstanding value to ServiceNow and its customers.

The customer satisfaction surveys were conducted by ServiceNow on behalf of partners who registered their deployments and implementations during the 2017 calendar year.  The customer satisfaction award reflects strong customer relationships, exceeding customer expectation in terms of software adoption and being a collaborative partner with ServiceNow.

At Engage ESM we operate and continue to build upon a global ServiceNow practice that puts customer success first. One way we achieve this is by being absolutely focused on delivering service excellence second to none. We beat off tough competition, and winning the ServiceNow EMEA CSAT 2017 Award is a testament to the hard work and drive of all our employees across Engage ESM, imaKumo and Atos.

Mat Middleton, CEO of Engage ESM

 

About Engage ESM

Engage ESM is an Atos company and Gold Sales and Services partner for ServiceNow globally; providing design, implementation, and support services to clients worldwide. Engage ESM is a leader in the enterprise-service management (ESM) sector, which includes IT, Customer Service, Security, and HR. Engage ESM helps organisations of all sizes to improve their operational performance and extend the value of existing investments in ServiceNow.

Atos is a leader in digital services with annual revenue of over $12 billion and 100,000 employees in 72 countries. Serving a global client base, Atos provides Consulting & Systems Integration services, Application Transformation Services, Managed Services, Cloud operations, Big Data & Cyber-security solutions, and transactional services through Worldline. Atos is also the Worldwide Information Technology Partner for the Olympic & Paralympic Games.