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    IT and Enterprise Service Management Partner

NowForum in Frankfurt

Join us in Kap Europa to experience IT, Customer Service, HR and Security at Lightspeed

NowForum is an annual event for innovative leaders ready to deliver smarter, faster business services. This complimentary one-day event is a unique opportunity to get practical advice and insight from experts driving the future of digital transformation. Hear inspiring keynotes and customer case studies, network with your peers and discover innovative new ways to work at lightspeed. 

Taking place on the 14th November, NowForum Frankfurt will focus on the promise and possibilities of artificial intelligence, the Internet of Things, and other developments critical to business success.

Engage ESM are proud to announce our Gold Sponsorship at this year's event and we look forward to meeting you in Frankfurt. Watch us perform ServiceNow demonstrations on our stand, alternatively please email us in order to book a 1-2-1 meeting or demo with one of our experts. 

Take a look at the agenda below and register now as spaces are limited.

  Agenda
8:00 – 9:30 Arrival & Registration
9:30 – 11:00 Introduction and Keynote from Chris Pope (VP of Strategy), Farrell Hough (GM & VP of ITSM and Product Operations) & Philip van der Wilt (GM & VP of Sales EMEA)
11:00 – 11:30 ExpoNow/Morning Break

11:30 – 12:15

End-to-End IT Transformation / Consumerize the Employee Service Experience  / Resolve Real Security Threats Fast / Resolve Customer Issues at Lightspeed

12:15 – 13:45 ExpoNow/Lunch
12:15 – 13:45 Women in Tech
13:45 – 14:15

Modernize IT Operations and Service Management / Connecting the Enterprise Dots / Converting Security Runbooks to ServiceNow Workflows / Making Customer Service a Team Sport

14:30 – 15:00

IT Lightspeed Pioneer / HR Lightspeed Pioneer / Demystifying Governance Risk and Compliance (GRC) with 4 Simple Use Cases / Customer Service Lightspeed Pioneer

15:00 – 15:15 ExpoNow/Afternoon Break
15:15 – 15:45 Run IT Like a Business with ITBM / Streamline Government Services to Improve Mission Effectiveness / Driving Digital Transformation with Business Apps on the Now Platform / Now Platform Technology Deep Dive
15:45 - 17:15

ExpoNow/Networking Happy Hour

Engage ESM, an Atos company and Gold Sales and Services partner for ServiceNow; provides design, implementation, and support services to clients worldwide. Engage ESM extends the value of existing investments in ServiceNow by improving operational performance across the enterprise, including ITSM, IT Sec-Ops, Customer Service Management, and HR Service Management.